March Ahead provides two service types: Ongoing Mental Health Treatment (requires a GP referral), and Independent Psychiatric Assessment & DVA Report (one-time assessment using a DVA Report Request/TRN).
You will select your service type in the following section, and only the consent items relevant to your selection will apply. We collect your personal and health information only for assessment, treatment, or preparation of your DVA report. Your information is stored securely and handled in accordance with the Australian Privacy Act 1988.
Information is kept confidential and will only be shared: as required by law (e.g., court subpoena), to prevent a serious and imminent risk, or where you provide written consent (including for correspondence with your GP, treating practitioner, DVA, or your nominated advocate).
Cancellation Policy: A cancellation fee may apply if you cancel your appointment within 24 hours of the scheduled time, or if you do not attend (no-show). The cancellation fee is set and charged directly by your treating clinician, and the amount varies between clinicians. This fee is not collected by March Ahead. To rebook a future appointment, any outstanding cancellation fee will need to be settled directly with your clinician.